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Dispatcher II Certified (DPS/Las Vegas #18203+)
LAS VEGAS NM 87701
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89825675

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State of New Mexico

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Summary

  Job posted:   Fri May 18, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Dispatcher II Certified (DPS/Las Vegas #18203+)
Dispatcher II Certified (DPS/Las Vegas #18203+)
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Dispatcher II Certified (DPS/Las Vegas #18203+)
Salary
$23,524.80 - $40,913.60 Annually
Location
Las Vegas, NM
Permanent Position
Agency
Department of Public Safety
Job Number
2018-02151
Closing
Continuous
+ Description
+ Benefits
+ Questions

Job Description



Purpose of Position:

Why does the job exist?

This position is responsible for operating a complex multichannel radio console, computerized telephone and teletype equipment that provides communication to local law enforcement agencies, for answering and assisting emergency and non-emergency calls and directing those calls to appropriate law enforcement personnel. Hired dispatchers will be paid relative to their total years of experience as a CERTIFIED dispatcher.


How does the job get done?

Dispatching emergency calls.


Who are the customers?

The customers are New Mexico State Police, other law enforcement agencies and the general public.


The Ideal Candidate:

Ideal candidate is self-motivated, reliable, enthusiastic, and empathetic. Will have the ability to make well informed, effective and quick decisions and perceive the impact of those decisions. The candidate will effectively communicate verbally and in writing. Will perform as team players and will be able to work in close proximity with other dispatchers. Above all, the ideal candidate will understand the significance of this position and how it relates to the community and officers.


This position is a Pay Band 50.


Please Note: If you are interested in Dispatcher positions but are not currently certified as a dispatcher, please apply for the DISPATCHER I - Non-Certified position currently posted.


Interviews are anticipated to be conducted within two weeks of closing date.


THIS JOB POSTING MAY BE USED TO FILL MULTIPLE VACANCIES.


THIS JOB POSTING WILL BE USED FOR ONGOING RECRUITMENT AND WILL BE OPENED AND CLOSED AS NEEDED UNTIL ALL VACANT POSITIONS ARE FILLED.



Classification Description



Dispatcher II



Minimum Qualifications



High School Diploma or GED and one (1) year police and/or emergency dispatch experience.


Employment Requirements:

Must possess and maintain a valid Driver's License. Employment is subject to pre-employment background investigation and random drug test and is conditional pending results. This position is designated as safety sensitive. Employment is subject to pre-employment and random testing, in accordance with all terms and conditions of federal and state law, rules and regulations in relation to alcohol and/or drug testing. Employment requires successful completion of post criminal background check and is conditional pending results of criminal background check.


Statutory Requirements:

Upon selection by the Public Safety or Department of Information Technology, a background clearance will be required.



+ Upon application or admission to the New Mexico Law Enforcement Academy, applicants will be required to successfully complete the New Mexico Law Enforcement Academy Basic Radio Dispatch Training Program within one year of employment, and incumbents of the Department of Public Safety must maintain certification currency.

+ Upon application or admission to the New Mexico Law Enforcement Academy, applicants will be required to pass a hearing test.

+ Upon selection by the Information Technology or Transportation Departments, applicants will be required to obtain Cardio Pulmonary Resuscitation (CPR) certification.

+ Must be a citizen or legal resident of the United States.

+ Must not have been convicted of a felony or other crime involving moral turpitude.









Supplemental Information




Why You Should Join Our Team


You will receive great health and retirement benefits. We also provide generous paid time off so you can spend more time with your family and have a positive work-life balance.


-compensation.aspx


Working Conditions:

Work is performed in 24/7 Law enforcement office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting. Irregular hours, overtime, swing shifts, graveyard shifts, weekends and/or holidays shifts are required. Minimal travel may be required.


Conditions of Employment:

Working Conditions for individuals positions in this classification will vary based on each agency's utilization, essential functions, and the recruitment needs at the time a vacancy is posted. All requirements are submitted to possible modification to reasonably accommodate individuals with disabilities.


Default FLSA Status:

Non-Exempt. FLSA status may be determined to be different at the agency level based on the agency's utilization of the position.


Bargaining Unit:

This position is not covered by a collective bargaining agreement.


Agency Contact Information:

Glendora Orphey, (505) 841-9238, or email: Glendora.Orphey@state.nm.us


Link to Agency:



Applicant Help/How to Apply:



Facebook

LinkedIn












Risk Management Division Employee Benefits






The State's General Services Department Risk Management Division, Employee Benefits Bureau (EBB), is responsible for the procurement and oversight of employee benefits - including Medical, Pharmacy, Dental, Vision, Short & Long Term Disability, and Life Insurance. EBB insures approximately 68,000 State of New Mexico and Local Public Body employees and family members. The State's Group Benefits Plan also offers COBRA, Flexible Spending Account Programs, and an Employee Assistance Program (EAP).



Erisa Administrative Services, Inc. (Erisa) is the State's Third Party Administrator. They provide benefits administration to all plan participants, and offer knowledgeable staff to answer your questions. To learn more Benefit Information


In addition to the benefits listed above, the State of New Mexico Offers a retirement plan and a medical program for retirees. For more information regarding the State of New Mexico's plans you can visit the following websites:



Public Employees Retirement Association of New Mexico Website





New Mexico Retiree Health Care Authority










01


Do you meet the minimum qualifications for this position?
High School Diploma or GED and one (1) year police and/or emergency dispatch experience.
If responding yes: your work experience and/or education must be reflected in your Neogov application.


+ Yes


+ No






02


How many years of experience do you have in police and/or emergency dispatch experience?
Your work experience response must be reflected in your NEOGOV application.


+ None


+ One (1) to three (3) years experience


+ Four (4) to six (6) years experience


+ Seven (7) to nine (9) years experience


+ Ten (10) or more years of experience






03


How many years experience do you have working with a Computer Aided Dispatch (CAD) system?
Your work experience response must be reflected in your NEOGOV application.


+ None


+ One (1) to three (3) years experience


+ Four (4) to six (6) years experience


+ Seven (7) to nine (9) years experience


+ Ten (10) or more years of experience






04


Please indicate in the text box the Brand(s) of system and proficiency level.






05


How many years experience do you have operating a two-way radio system?
Your work experience response must be reflected in your NEOGOV application.


+ None


+ One (1) to three (3) years experience


+ Four (4) to six (6) years experience


+ Seven (7) to nine (9) years experience


+ Ten (10) or more years of experience






06


Please indicate in the text box the system brand(s) and proficiency level.






07


How many years experience do you have providing high quality customer service in a high pressure, fast-paced work environment that is governed by stringent policies and procedures?
Your work experience response must be reflected in your NEOGOV application.


+ None


+ One (1) to three (3) years experience


+ Four (4) to six (6) years experience


+ Seven (7) to nine (9) years experience


+ Ten (10) or more years of experience






08


R50331-790
Candidates are required to submit to a pre-employment background check, which will include employment verification, criminal background check, and extensive reference check. If you do not accept, you will not be considered for the position. Do you understand this employment requirement?


+ I understand and accept this employment requirement.


+ I do not accept this employment requirement.






09


This position requires shift work in a 24/7 law enforcement environment, including occasional mandatory overtime and working weekends and holidays. If you do not accept, you will not be considered for the position. Do you understand this employment requirement?


+ I understand and accept this employment requirement.


+ I do not accept this employment requirement.






10


R50331-790
This is a safety sensitive position. Candidates are required to submit to a pre-employment drug test and random drug tests during employment. If you do not accept, you will not be considered for the position. Do you understand this employment requirement?


+ I understand and accept this employment requirement.


+ I do not accept this employment requirement.






11


This position requires a typing speed of at least 35 words per minute. Candidates are required to submit to a typing test and other assessments. If you do not accept, you will not be considered. Do you understand this employment requirement?


+ I understand and accept this employment requirement


+ I do tno except this employment requirement






12


R50332-790
Are you a citizen or legal resident of the United States?


+ Yes


+ No






13


Do you possess a valid Driver's License?


+ Yes


+ No


+ Not Applicable






14


M3051O-SID-Certified
Have you been convicted for or pled guilty to or entered a plea of nolo contendere to any felony charge?


+ Yes


+ No






15


R5033S-790
Please indicate in the box below, all public safety agencies that you have worked for in the capacity of a certified dispatcher






16


R5033S-790
Are you presently or have you previously been certified as a NCIC terminal operator?


+ Yes


+ No






17


R5033S-790
If yes, please indicate in the text box the Agency(ies) you were certified with, level of certification, and date of certification with expiration date. If no, please enter "NA"






18


R50332-361
Do you have a current New Mexico Law Enforcement Academy Telecommunications Certification or have you previously been certified as a telecommunications specialist in New Mexico or another State?


+ Yes


+ No






19


R5033S-790
If yes, please indicate in the text box below what state you were certified in, who the certifying agency is, and the expiration date of the certification.





Required Question









Agency


State of New Mexico






Address


2600 Cerrillos Road
Santa Fe, New Mexico, 87505






Website









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